Airbnb guests are usually very forgiving unless you do one of these things. Running out of coffee may slide with some guests, depending on your target guests. But you should never let these 4 things happen as an airbnb host.
Running out of toilet paper
Seriously? No questions asked, it is really important to be stocked up on all your paper goods such as kitchen paper and most importantly, toilet paper. Have you ever been out of toilet paper at a friends house? How did that make you feel? Don’t put your guest through that.
Having no spare key
Things always get lost from time to time and this includes keys. Make sure you have a back up plan for this situation. As a guest, being locked out at 2:00AM can be scary and lonely. As a host, having to deliver a key at 2:00AM just plain sucks. What if you’re not in town, then what? Be smart and plan ahead. Avoid this mistake by learning how to easily exchange keys with your guest in our video courses. We have a top tip which removes this issues completely.
Showing up unannounced
As a landlord of ‘normal’ rental properties, you usually give 24 hours’ notice to tenants if you need to come into the living space. For Airbnb units its much the same, try to avoid going in at all unless you really need to immediately. If it can wait, let it wait.
Its important to limit showing up unannounced, to extenuating circumstances like if crime is being committed, your property is being damaged, or you are being a hero and saving them from imminent danger like fire.
Otherwise, it feels like a violation of privacy for the guest.
Not having towels
Some guests travel light and they would be pretty safe to assume you have the minimum amenities a hotel would offer which includes bath and hand towels. Having multiple sets, set aside is even better. Plan for about 3-4 sets since you do not want to feel pressured to wash the same set of towels before every new check-in. The same goes for bed linen.
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So there you have it, if you never let these 4 things happen as an Airbnb host, you should be on to a winner. We know this is not a complete list, so share with us in the comments below, other things that are unforgivable.